Shipping Policy

Fast Delivery, Straight From Our Michigan Facility

Most items are in stock and ship within 1 business day from our facility in Auburn Hills, Michigan. If an item is out of stock, we will contact you promptly with delivery options before your order proceeds.

Free UPS Ground Shipping — Code FREEUPS

Use code FREEUPS at checkout for free UPS Ground shipping on qualifying orders.

Free shipping applies to:

  • Online orders at full price
  • Delivery within the contiguous 48 United States

Free shipping does not apply to:

  • Freight / LTL items (large machinery, tombstones, large chucks, and other heavy items — see below)
  • Expedited shipping methods (Next Day, 2nd Day, 3-Day Select)
  • Orders shipping to Alaska, Hawaii, or outside the United States
  • COD orders

Parcel Shipping (UPS)

Standard orders ship via UPS with live rates calculated at checkout. You may select Ground or expedited services where available.

Freight / LTL Shipping

Heavy and oversized items (large magnetic chucks, tombstones, pallet fixtures, optical comparators, and similar) ship via LTL freight. Freight rates are calculated at checkout or quoted by our team. For a freight quote before ordering, call (248) 391-7800 or email tools@subtool.com.

Please inspect all freight deliveries before signing. Note any visible damage on the delivery receipt and contact us immediately.

Order Questions

Need a freight quote?Contact Us →
Contact

Suburban Tool, Inc.

4141 N. Atlantic Boulevard, Auburn Hills, Michigan 48326

Phone: (248) 391-7800 · Fax: (248) 391-7462 · Email: tools@subtool.com

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